Store Policies

The Book Seller’s Return Policy:
-All returns must be made within 30 days of purchase and be in new condition with no inscriptions. No exceptions.
-If there is no receipt, only store credit will be issued.
-All cash refunds must have the original store receipt stating cash was used.
-All credit card refunds must have the original credit card receipt, the store receipt, and the card used to make the purchase.
-Purchases paid with a personal check always require managerial approval to process a return, because we will have to verify the check processed prior to granting a refund of a store credit.
-Travel and hiking guides are non-returnable. No exceptions.
-All special ordered items are non-returnable. No exceptions.
-Gift certificates are non-returnable, but they can be turned in and transferred to have a new name on them.

Gift Certificates: We can reproduce your lost gift certificate as long as you know the date of purchase and who it is to/from.

Coupons and Store Credits: Once a coupon/store credit prints out there is no record of it and we are not able to reproduce them. We can keep your coupon/store credit for you in the store but it is your responsibility to remember that they are here. If you choose to keep it, it becomes your responsibility. Coupons are valid for one year from date of issue.